Privacy Policy

Who we are

SEX TOYS PKR (sextoyspkr.com) is an online adult wellness store based in Islamabad, Pakistan. This policy explains what personal information we collect when you visit our website, order from us or message us, how we use it and what choices you have. Our Islamabad (I-10) location is not open to the public.

Information we collect

Information you give us

• Your name, phone number and delivery address.
• Your email address, if you give one.
• The items you order and the delivery option you choose.
• Payment proof or transaction details that you send us after paying.
• Messages you send us on WhatsApp, by email or through the website.

Information collected automatically

• Basic technical data such as your browser, device type, pages viewed and approximate location from your IP address.
• Cookies, which are described below.

How we use your information

• To confirm, process, pack and deliver your order.
• To confirm your payment and match it to your order.
• To reply to your questions and help you on WhatsApp.
• To replace damaged or defective items.
• To keep records of orders and payments.
• To protect the website and our business from fraud and misuse.
• To keep the website working well and improve it.
• To follow the law when we have to.

Payment information

Payment is made in advance by Easypaisa, JazzCash or bank transfer, outside our website. We do not take card payments on the website and we do not store card details. We only see the transaction details and proof that you choose to send us.

Who we share it with

• Couriers and delivery partners receive your name, phone number and address so they can deliver your parcel.
• Service providers that help run our website, such as hosting, may process data for us.
• Authorities when the law requires us to share information.

We do not sell your personal information.

WhatsApp and messages

Many customers order and ask questions on WhatsApp. Messages sent there are also handled by WhatsApp under its own terms and privacy policy. Please share only what is needed for your order, such as your name, address and payment proof.

Cookies

Our website uses cookies. Some are needed for the shop to work, for example to keep items in your cart and complete checkout. We may also use tools that count visits and show which pages are popular. You can block or delete cookies in your browser settings, but parts of the shop may stop working properly.

Discreet handling

We treat orders as private. We pack parcels discreetly and use your details only for your order and your support. We cannot control couriers and delivery staff, so we cannot promise complete anonymity once a parcel leaves us.

How long we keep it

We keep your information for as long as we need it to handle your order, replace a defective item, answer your questions, keep our records and meet legal requirements. After that, we delete it or keep it only in a form that does not identify you.

Keeping it safe

We take reasonable steps to protect your information from loss, misuse and unauthorised access. No website or method of sending data is completely secure, so we cannot guarantee absolute security.

Your choices

• You can ask us what information we hold about you.
• You can ask us to correct information that is wrong.
• You can ask us to delete your information. We may need to keep some details for order records or legal reasons.
• You can ask us to stop messaging you.

To make a request, message us on WhatsApp or email us at the address below.

Adults only

Our website and products are for people aged 18 and over. We do not knowingly collect information from anyone under 18. If you think a minor has given us information, please tell us and we will delete it.

Other websites

Our website may link to other websites. We are not responsible for their privacy practices, so please read their policies. See also our Terms and Conditions.

Changes to this policy

We may update this policy from time to time. The version on this page, with its “last updated” date, is the one that applies.

Contact us

Questions about your privacy? Message us on WhatsApp, any time of the day, or email Sextoyspkr.com@Gmail.com. For quick answers, WhatsApp is faster.